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Helping to engineer rapid change

Sometimes established businesses find that changes in the marketplace mean that they need to adapt to survive. The skill is in ensuring that all of the excellent qualities of the company are preserved when implementing new ideas and approaches.

The GC Bateman Group had a distinguished history going back more than 100 years. Despite a longstanding reputation for providing the highest standards of eye care and customer service, they were under threat from low-cost providers following the deregulation of the market.

A Secantor finance director was engaged to rewrite the business plan and help turn the company around in a short timescale. We quickly implemented changes such as:

  • Refocusing the culture to be more profit focused
  • Improving management information and systems
  • Making better banking arrangements
  • Relocating the Head Office
  • Realigning the Board.

Secantor also provided specialists to advise on marketing and IT.

The effect was rapid and positive. GC Bateman’s reputation was strengthened and it returned to operating profitably.  The business was subsequently sold for a healthy price.

“Our Secantor finance director had an impact beyond all expectation. It is hard for me to express my gratitude for such a clear-sighted plan, so well implemented”

Nicholas Bateman

Chairman, GC Bateman Ltd

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